Our services

At Kreative Chat, we specialize in innovative chatbot solutions that transform the way businesses interact with their customers. Our services are designed to enhance communication, streamline operations, and boost customer satisfaction. Explore our range of services below:

1. Custom Chatbot Development

Our team of experts crafts bespoke chatbots tailored to meet the unique needs of your business. Whether you need a customer service assistant, a sales booster, or an interactive guide, we’ve got you covered.

AI-Powered Solutions: Utilizing advanced AI algorithms to provide intelligent and context-aware responses.
Multi-Platform Integration: Seamlessly integrate with websites, social media, and messaging apps.
Personalization: Customized conversational flows to align with your brand voice and customer preferences.

2. E-Commerce Chatbots

Enhance your online store with a chatbot that can handle customer queries, recommend products, and even process orders.

Product Recommendations: Suggest products based on user behavior and preferences.
Order Management: Assist customers with their orders, from browsing to checkout.
Customer Support: Provide 24/7 support for common inquiries and issues.

3. Customer Support Chatbots

Reduce response times and improve customer satisfaction with our efficient support chatbots.

24/7 Availability: Provide round-the-clock assistance to your customers.
FAQ Handling: Quickly resolve common questions with pre-programmed responses.
Issue Escalation: Seamless handover to human agents for complex issues.

4. Lead Generation and Qualification

Automate the lead generation process with chatbots that can engage visitors, capture information, and qualify leads.

Interactive Forms: Engage users with interactive and conversational forms.
Lead Scoring: Assess the quality of leads based on predefined criteria.
CRM Integration: Direct integration with your CRM system for seamless lead management.

5. Event and Appointment Scheduling

Simplify the booking process for events and appointments with our scheduling chatbots.

Real-Time Booking: Allow users to book appointments or register for events in real-time.
Reminders and Notifications: Send automated reminders and updates to participants.
Calendar Integration: Sync with popular calendar applications to manage availability.

6. Feedback and Survey Bots

Gather valuable insights from your customers with chatbots designed for feedback collection and surveys.

Customized Surveys: Create engaging surveys tailored to your business needs.
Real-Time Data Collection: Capture responses instantly and analyze feedback.
Customer Insights: Gain actionable insights to improve your products and services.